The Importance of Employee Satisfaction and Exit Surveys

Used regularly online surveys represent a simple and productive method of taking the pulse of an organisation and an easy way to establish a two way communication channel between employer and employee with the results providing management with vital, accurate and significant information.

Understanding Why You Should Do Market Research

Market research brings considerable benefits and it is perhaps surprising how few organizations invest sufficient resources to enable them to gather good intelligence that will help them improve their business.

Top Tips to Writing Effective Surveys

How to create a survey using Survey Galaxy Writing surveys is considered easy; but is it? The truth is that creating surveys is easy but creating effective surveys is more difficult. The following tips will help you write more effective surveys. 1. What is the survey’s purpose? Surveys are conducted for many reasons. By correctly […]

Customer Satisfaction Surveys Work

Why should you bother? The life blood of any business is good customer service. Although new customers are important good customer service will help generate customer loyalty and repeat business. With every satisfied customer your business is likely to go on and secure many more customers through recommendations and if you do not take proper […]